All local Social Security offices will be closed to the public for in-person service starting Tuesday, March 17, 2020. This decision protects the population we serve—older Americans and people with underlying medical conditions—and our employees during the Coronavirus (COVID-19) pandemic. However, we are still able to provide critical services.
During the COVID-19 pandemic, we are asking the public to first try to use our online services before calling us. If you cannot use these online services, you can find the phone number for your local office by using our Field Office Locator and looking under Additional Office Information. (Note, if you already had a scheduled appointment with your local office, an employee from that office will attempt to call you at your scheduled appointment time.)
Please read our COVID-19 web page to learn more, including how to get help from the Social Security Administration by phone and online.
Disability Determination Services (DDS) Operating Status: State DDSs have experienced periodic closures related to the COVID-19 pandemic. If you have a question about the operating status for a specific state DDS, we recommend calling the DDS. If your attempt to reach a DDS by telephone is unsuccessful (e.g., no answer, no returned call within 24 hours of leaving a message), we recommend contacting the Social Security Regional Communications Director for that specific state DDS.
Office of Hearings Operations are currently closed to the public for hearings before an Administrative Law Judge. Currently and until further notice, all hearings will be held over the phone. It is possible to ask for an in-person hearing, however the timeline is unclear.